Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery for eligible items. Products must be unused, in original condition, and in their original packaging. Because many of our goods are handmade or made to order, some items may be final sale — see individual product pages for details.
Q: How do I start a return?
A: Please email our Customer Care team at info@shopmarilu.com with your order number. We’ll provide return instructions and a shipping label if applicable.
Q: Do you offer exchanges?
A: Yes! If you’d like to exchange your item for a different style or color, reach out within 30 days of delivery and we’ll be happy to help if your item is eligible.
